Tailored service agreements at all levels, for all needs
A service agreement helps ensure the longevity of your products. Regular servicing of your solutions extends the lifetime of your products, prevents downtime and saves you from expensive repairs. We provide regular service of the highest quality.
Get a non-binding quote for your service agreement
We always customize the service agreement to your specific needs based on quantity, product, location, usage pattern, etc. Service agreements are available for all our products within sun protection, Mechanical security and fire protection.
Contact our service department
Phone: +4570262140
Email: service@alux.dk
Tailor a service agreement
to your products and needs
We always work with original spare parts, maintain and even extend the warranty, provide documentation that meets regulatory requirements, and offer 24/7 access to fast help when needed.
A thorough service check that
Meets regulatory requirements
Our professional service team is nationwide, specializes in our products and is on call 24 hours a day. All our installers are trained and classified with expertise in our products.
A standard service visit includes
- Test drive units, motors and controls
- Damage control and possible lubrication of bearings and sliding brackets
- Testing of controls and safety equipment
What does a service agreement include?
We always customize the service agreement to your specific needs based on quantity, product, location, usage pattern, etc. However, we have created some service packages to give you an idea of what your service agreement may include.
Options and separate services
Quick service check
Extended control that allows access to service from the outside without having to enter the building. Faster and efficient service for you without disruption inside the building.
Quick service conversion
All newer Alux systems from 2019 are prepared for quick service. Older solutions without quick service can be easily retrofitted.
Extra service and inspection
All service visits are always coordinated in collaboration with you. If extra service visits are needed, they can always be added as an option.
UPS control
UPS check (emergency power battery) is checked together with the regular service. Can also be ordered as a separate service.
UPS check and battery change
We will replace the batteries on inspection if they need to be changed at no extra cost.
